Playbook A — Social Platforms
Moltbook / Meta / Social Platforms
Target: Platform companies deploying AI agents at scale in content moderation, social interaction, and community safety
“We assess agent moderation maturity, detect governance gaps, and implement auditable safety workflows.”
Target Processes to Audit
1
Agent Onboarding & Identity Verification
2
Content Moderation Pipeline
publish → flag → review → action
3
Agent-to-Agent Interaction Safety
4
Coordinated Behavior Detection
5
Escalation from AI to Human Moderator
Input
100 sample posts from agents (synthetic & anonymized)
Agent Team
Moderation Agent
Policy Agent
Human Oversight Agent
Process
Classify Risk
→
Flag Violations
→
Escalate Unclear
→
Log Decisions
Output
Audit report with accuracy %, false positive rate, escalation rate, average time to human review
Target KPIs
<5 min
Time to Human Override
100%
Decision Audit Trail
Playbook B — Banking
Banks (JPMorgan, BBVA, BoA)
Target: Regulated financial institutions deploying AI assistants, KYC automation, and compliance workflows
“We evaluate AI assistant maturity, identify compliance risks, and design governed agent workflows for regulated environments.”
Target Processes to Audit
1
Customer Support AI
e.g. Erica at BoA
2
KYC / AML Agent Workflows
3
Internal Document Processing
4
Fraud Detection Escalation
5
Personalized Financial Advice Guardrails
Input
50 sample KYC documents (anonymized templates — ID scans, utility bills, corporate filings)
Agent Team
Banking Ops Agent
Data Flow Agent
Compliance Agent
Process
Extract Data
→
Validate
→
Classify Risk
→
Flag Anomalies
→
Human Review
Output
Processing accuracy score, compliance score, exception rate, audit trail completeness report
Target KPIs
99%
Data Extraction Accuracy
100%
Audit Trail Coverage
Playbook C — Enterprise
Enterprise / General
Target: Mid-to-large enterprises seeking to assess, govern, and scale AI agent deployments across operations
“We map your AI operations, score automation readiness, identify weak points, and deploy governed agent teams.”
Target Processes to Audit
1
Document Workflow Automation
2
Internal Knowledge Base Management
3
Customer Support Escalation
Input
Client process catalog (5–10 core business processes with existing documentation)
Agent Team
Process Discovery Agent
Automation Fit Agent
Weakness Detection Agent
ROI Agent
Process
Map As-Is
→
Score Suitability
→
Identify Weak Points
→
Calculate ROI
→
Recommend
Output
Readiness scorecard, weakness register, quick wins list, 90-day implementation roadmap
Target KPIs
5 days
Full Assessment Duration
100%
Actionable Recommendations
90 days
Implementation Roadmap